From design and delivery to monitoring and reporting, IFX™ is the premier technology for managing the complete onboard service process for the airline and rail industries. By giving you access to dynamic tools and rich business intelligence data, IFX™ enables you to gain a holistic view of your entire operations from warehouse to day-of performance, enabling you to use your daily activity to continually evolve your services.

Delivered as software as a service (SaaS), you can access IFX™ via any Web browser. The Web-based interface negates the need to invest in a client-server that demands ongoing support and upgrades. Instead, eGate can provide you with a competitive and state-of-the-art application that requires minimal technical support by your team.

  • Delivered as a software as a service (SaaS)
  • Enterprise data model provides you with an integrated view of all the data sourced, stored, processed or accessed across your entire organization, minimizing data redundancy, disparity, and errors
  • Customizable applications and module configurations enable you to create a platform that meets your specific business needs and requirements
System Integrations and Interfaces
  • Highly flexible integration engine creates a seamless communication channel between your business and your supplier’s systems
  • Accepts input and produces output in multiple formats and can be integrated with customers AP/GL systems like Oracle Financials and SAP
  • J2EE Interface Platform enables the seamless management of interfaces between IFX and external systems
  • Applications produce output and accept inputs using proprietary XML formats, as appropriate
  • Interface data is distributed using a variety of protocols including HTTP, FTP, SMTP, SOAP/Web Services, JMS, LDAP, among others
  • Manages interface scheduling, triggering, error-handling and sending of email notifications related to interfaces
User Interface
  • Web-based application creates a convenient user model that securely extends your business by providing everywhere access to authorized staff, suppliers and vendors across your business network
  • Single Sign-On (SSO) allows you to use a single username and password to access each application, saving administrative time
  • Intuitive and simple screens display clear workflows from start to finish
  • Comprehensive and intelligent tool set help you better analyze in-transit planning and operations management. Also gives you visibility and control over operational cost drivers enabling smart decisions to save money in a sustainable way
Security and Compliance
  • Secure production and staging/User Acceptance Testing (UAT) environment that follow a standard Web application blueprint
Servers and Databases
  • Web Servers are used to serve static content and pass on requests for dynamic content to the Application Servers
  • Application Servers provide the application functionality and are responsible for the user experience. The Application Servers are clustered to share the application load and provide redundancy.
  • Rule Engine Servers are clustered and used to execute long or CPU-intensive jobs that are not directly part of the user experience (e.g. an overnight service scheduling job) as to not impact performance and operations
  • Interface Servers provide connectivity with upstream and downstream systems, using a variety of technologies, including Web Services, FTP, JMS, among others
  • Oracle Real Application Clusters (RAC) provides the database backbone of the application suite. RAC provides clustering to create resilience against potential hardware failure and provides load balancing.

Solutions Supported by IFX™