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Nonstop - The eGate Blog
The ongoing conversation about onboard services and the technology that drives it.
Watch eGate’s First Webinar in Our Educational Series Titled, “Where Onboard Services and Passenger Experience Converge”
If you missed our September webinar, you can watch a recording of the live session here at your own convenience. All of eGate’s webinars will be recorded and made available to you through our online community.read more
Walker to share his insight on the big data opportunity for the airline onboard services industry and the impact of convergence of back office operations with front line service.read more
Breakfast to Lunch; Lunch to Dinner: The Costly Back Office Impact of the Massive Delays and Cancellations at Chicago’s O’Hare International Airport
The reality of the current IRO at O’Hare is that on varying levels, this happens for airlines every day of every year because the one constant in the airline industry is change. Simplifying the back office effort to manage the impact of these unknown, yet frequent variables can provide airlines with a competitive advantage by dramatically improving the passenger experience, even when operations are less than optimal.read more